Advanced Call Center 6.0
An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording.
Advanced CallCenter can send call notifications to your pager and voice messages over e-mail. It can also block certain types of...
Price: USD $39.95, EUR 39.95;
License: Shareware (Free to Try)
File Size: 2384 KB;
Platform: Windows XP, Windows NT, Windows Me, Windows 98, Windows 2003, Windows 2000, Windows Vista
Lokad Call Center Calculator 1.0.1179.0
Don't waste time or money on your callcenter schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Bringing your callcenter at full capacity while maintaining the desired service levels is a cornerstone of your profitability.
Start optimizing staff levels with Lokad CallCenter Calculator. Import data from callcenter applications or from Excel. Easy...
Price: USD $0.00;
License: Freeware
File Size: 1479 KB;
Platform: Windows XP, Windows Vista, Windows 2003, Windows 2000
PrettyMay Call Center for Skype 3.5.0.185
PrettyMay CallCenter for Skype (PMCCS) is a 100% software-based Skype PBX that replaces traditional proprietary hardware PBX / PABX.It allows SMBs to quickly and affordably implement a Skype PBX (aka PABX) system with auto-attendant, interactive voice response (IVR), Automatic Call Distribution (ACD), call recording and personalized voicemail capabilities - and a lot more as well.
Price: USD $200.00;
License: Shareware (Free to Try)
File Size: 8174 KB;
Platform: Windows Me, Windows, Windows NT, Windows XP, Windows Vista
iReferent Light 3.01
Easy-to-use Contact Manager to organize your personal callcenter and keeps track of your contacts with CRM data warehouse. Unique database structure: input into the database any number of the description fields. You can keep detail phone call history, dial phone numbers directly from the program, lunch of browser or email. Plug-ins to attach additional functions. Data Wizard to print data from the database or save them as a csv-format file.
Aegis Help Desk 7.12
Aegis Help Desk is a fully integrated Help Desk, Client and Asset Management system to power your callcenter.
Aegis Help Desk is an advanced, powerful and fully featured Help Desk, Client and Configuration Management system. It is very easy to use, intuitive, affordable and packed with features Help Desk users have come to rely on. It will work on Windows and also over the web. It is designed for organizations that does not require the...
Price: USD $559.00;
License: Shareware (Free to Try)
File Size: 39741 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Go4Customer Call Recording Machine 1.1
Go4Customer Call Recording Machine records all the important calls to your Hard Disk manually with a push of button. It stores the files in .wav format with time and date and can be renamed by user, it needs is Voice Modem. It can record phone conversations and monitor call-center agents. Save time and money managing your recordings. Easily save and review recorded conversations. The software is having caller id compatibility
Price: USD $14.95;
License: Shareware (Free to Try)
File Size: 2662 KB;
Platform: Windows 2000, Windows XP
Dialgo Personal Call Center 2.5
Answering Machine for scripting your own professional callcenter business scripts using a voice modem. Features Caller-ID, Wave Playback, Wave Recording, Digit Monitoring, POP3 Email Manipulation, Speech Recognition and Synthesis. With Dialgo Personal CallCenter v2.0, you can program your computer to have spoken dialogues over your phone with full bloodied email (Internet) manipulation. You can connect to the Internet, download and read...
Price: USD $199.00;
License: Shareware (Free to Try)
File Size: 4545 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
Cordix 1.5
Do you have an analog voice modem and a sound card in your pc? If yes you can convert it with cordix to a call recorder. Connect your telephone device to your modem phone socket, make a telephone call as you usually do and pressing the record button you can record the conversation to your computer as a wav file. Every recorded call is kept in a list with information about time, date and your personal comments.
Price: USD $19.00;
License: Shareware (Free to Try)
File Size: 1626 KB;
Platform: Windows 95, Windows, Windows 98, Windows Me, Windows 2000, Windows XP
IMCapture for Skype (Windows) 1.4.1
IMCapture for Skype captures and records audio and video calls made from Skype. Recorded audio calls are saved as MP3 audio files and video calls as AVI. Calls can be replayed, shared, archived, or studied. SkypeCap is valuable for business, a practical tool for everyday and very easy to use. Get a free trial version of IMCapture for Skype today.
Wouldn't you love to stop time and take a minute to catch up? It's nearly impossible to take...
Price: USD $49.95;
License: Shareware (Free to Try)
File Size: 14444 KB;
Platform: Windows XP, Windows Vista
Skype Recorder 2.32
Skype Recorder is a surprisingly easy-to-use tool for recording Skype audio conversations. Skype Recorder can record Skype calls automatically. The software has a number of additional handy features such as an automatic record encoding into MP3/WMA/OGG/WAV format, all Skype versions support, conversations in either single or dual audio track recording, hidden mode work, a built-in audio player, a built-in FTP-client and an easy-going...
Price: USD $13.95;
License: Shareware (Free to Try)
File Size: 1872 KB;
Platform: Windows XP, Windows Vista, Windows NT, Windows Me, Windows 98, Windows 95, Windows 2003, Windows 2000
Voice Call 4.2
Voice Call is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself from the system tray on the ring of your phone and even can set Winamp on pause.
Callers can be announced using any SAPI compliant text-to-speech engine. If the number is in the Cute Organizer database then callers name, photo and notes will be shown before you even pick up the phone.
Calls are logged with date, time,...
Price: USD $35.00;
License: Shareware (Free to Try)
File Size: 1815 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows 2003
AfterCall 1.0
Do you often have to take some action right after the call? Like call back, make a note, make a calendar entry? Then AfterCall application is exactly for you!
After your conversation ends, the message window with call details appears, and you have quick access to all needed actions, like: call number, send message, add to contacts, add a calendar entry etc.
Using AfterCall for Series 60.3 you do not need to make unnecessary...
Auto Dialer Pro3 3.7
Automatic callcenter which allows to make a large number of supervised or not supervised outbound telemarketing calls, this program is specifically designed for: * small businesses conducting surveys ** church and community announcements ** telemarketers and sales leads ** fund raising ** political campaigning ** engineers testing remote equipment *Features:consecutively dials numbers from a phone list; automatically plays prerecorded message...
Price: USD $53.00;
License: Shareware (Free to Try)
File Size: 2530 KB;
Platform: Windows 95, Windows, Windows 98, Windows Me, Windows 2000, Windows XP
Phone Call Logger 2.3.7
PCL is software meant for telephone call logging and recording. PCL can work with any modem supporting CallerID. PCL automatically and secretly records all the data regarding a phone call including voice to the hard drive. Voice records can be stored as standard WAV sound files. Each record is accomplished with call direction (incoming/outgoing), time/date, phone number and call duration. PCL can work in automatic mode when every call is...
Price: USD $45.90;
License: Shareware (Free to Try)
File Size: 497 KB;
Platform: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP
versaSRS HelpDesk 3.2
An advanced, powerful and feature rich 100% web based customer support and help desk application. Key features include:
Thin Client Technology (100% Web-based), Searchable Knowledge Database, Full Management Assign Capabilities, File Attachments, Report Writing, Fast Call Logging, Easy Call Re-Assignment to an Individual or SkillGroup, New Call and Due Date Alerts, Call Escalations,
Action Escalations, Billing Module, Asset Management,...
Price: USD $495.00;
License: Shareware (Free to Try)
File Size: 11156 KB;
Platform: Windows 2000, Windows XP
